Glass America has fixed my windshield and the drivers side window and has done an excellent job both times!!! They are quick and their work is very good quality. They were also very accommodating to my schedule and fit me in quickly.
Nov 2, 630am..driving east on 79th in my small car, being relentlessly tailgated by a large vehicle with bright lights...when I turned onto allisinville I discovered a big van with the 'Glass America' logo...and I thought it was a place I will never use!
Glass America single handedly ruined our brand new car. 2018 Honda CRV with 3000 miles. They bent up the roof moldings, broke clips, left misc clips out (found some under the car), put dents in the roof and fender from prying clips and moldings off, and left the car completely filthy with dirt, windshield glue, and body sweat. I have never experience such unprofessionalism. After my call to complain they gave me and my insurance company the run around and it was like pulling teeth to get things fixed. Here we are a month later and the car is finally fixed. They said they would get back with us about compensation for our time and troubles but when I called "i cant find your information in our system". I DO NOT RECOMMEND them. Save yourself the trouble and go somewhere else!
My insurance company referred me to Glass America. First impressions were good. Quick, professional scheduling and good follow up. I waited about 90 minutes, and the car was ready. Perfect. Nope, there was a giant ripple in the glass on the driver's side, and the eyesight system in my Subaru was freaking out. I called to explain, a new windshield was ordered, and an appointment set for the next week. I show up, and nope, they hadn't received the glass. I reschedule again. The next windshield appeared solid, but the car was still throwing errors. I spoke to a manager who was very apologetic and helpful. He stated that they often use third-party glass, and that he would order the OEM Subaru glass. Two weeks later, it came in. The car is perfect now, but there was an awful lot of time wasted. The service wasn't terrible, and I'm sure that they were just following protocol, but next time I'll probably go elsewhere.
I absolutely recommend Glass America they were very friendly and their cost is very reasonable they were fast and efficient. Hopefully I don’t have to get another window replaced but if I do they will be my go to.
7 months ago
Preguntas frecuentes Glass America-Indianapolis, IN
Como es Glass America-Indianapolis, IN calificado?
Glass America-Indianapolis, IN has a 4.1 calificaciones con 48 Reseñas.
0
Glass America has fixed my windshield and the drivers side window and has done an excellent job both times!!! They are quick and their work is very good quality. They were also very accommodating to my schedule and fit me in quickly.
2 months ago0
Nov 2, 630am..driving east on 79th in my small car, being relentlessly tailgated by a large vehicle with bright lights...when I turned onto allisinville I discovered a big van with the 'Glass America' logo...and I thought it was a place I will never use!
2 months ago0
Glass America single handedly ruined our brand new car. 2018 Honda CRV with 3000 miles. They bent up the roof moldings, broke clips, left misc clips out (found some under the car), put dents in the roof and fender from prying clips and moldings off, and left the car completely filthy with dirt, windshield glue, and body sweat. I have never experience such unprofessionalism. After my call to complain they gave me and my insurance company the run around and it was like pulling teeth to get things fixed. Here we are a month later and the car is finally fixed. They said they would get back with us about compensation for our time and troubles but when I called "i cant find your information in our system". I DO NOT RECOMMEND them. Save yourself the trouble and go somewhere else!
5 years ago0
My insurance company referred me to Glass America. First impressions were good. Quick, professional scheduling and good follow up. I waited about 90 minutes, and the car was ready. Perfect. Nope, there was a giant ripple in the glass on the driver's side, and the eyesight system in my Subaru was freaking out. I called to explain, a new windshield was ordered, and an appointment set for the next week. I show up, and nope, they hadn't received the glass. I reschedule again. The next windshield appeared solid, but the car was still throwing errors. I spoke to a manager who was very apologetic and helpful. He stated that they often use third-party glass, and that he would order the OEM Subaru glass. Two weeks later, it came in. The car is perfect now, but there was an awful lot of time wasted. The service wasn't terrible, and I'm sure that they were just following protocol, but next time I'll probably go elsewhere.
10 months ago0
I absolutely recommend Glass America they were very friendly and their cost is very reasonable they were fast and efficient. Hopefully I don’t have to get another window replaced but if I do they will be my go to.
7 months ago